333vet Privacy Policy

1.1 Registration Data

When you create a 333vet account, we collect the personal information you provide during the registration process. This includes:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (city, district, and country)
• Username and encrypted password

This information is required to open and maintain your account. Without it, 333vet cannot provide its services to you.

1.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and to confirm player eligibility, 333vet may request documentary proof of identity and address. Documents we may collect include:

• National ID Card (NID) — front and back
• Passport bio-data page
• Birth certificate
• Utility bill or bank statement issued within the past three months, showing your name and address
• Proof of ownership of the payment method used to deposit (e.g., screenshot of your bKash or Nagad account showing your registered mobile number)

KYC documents are stored securely and are accessed only by authorised personnel responsible for compliance and verification.

1.3 Financial Transaction Data

When you make a deposit or request a withdrawal, 333vet records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), the transaction amount in Bangladeshi Taka (BDT), the transaction timestamp (Bangladesh Standard Time, UTC+6), and the transaction status. 333vet does not store full card numbers or mobile banking PINs. Payment processing is handled via secure, encrypted channels.

1.4 Gameplay and Activity Data

333vet automatically records data about your activity on the platform, including:

• Games played, bet amounts, and game outcomes
• Session start and end times
• Bonus offers viewed, accepted, and completed
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)
• Customer support interactions and communications

This data is used to operate the platform, resolve disputes, detect fraud, and improve the overall player experience.

1.5 Technical and Device Data

When you access 333vet, our servers automatically collect certain technical information from your device and browser. This includes your IP address, device type, operating system, browser type and version, referring URL, and the pages you visit within the platform. This data helps us maintain platform security, diagnose technical issues, and understand how players navigate the site.

2.1 Platform Operation

The primary purpose for which 333vet processes your personal data is to operate the platform and deliver the services you have requested. This includes creating and managing your account, processing deposits and withdrawals, crediting bonuses, recording bet outcomes, and providing customer support. Without processing your personal data for this purpose, 333vet cannot function as a service.

2.2 Identity Verification and Fraud Prevention

333vet uses your registration and KYC data to verify your identity, confirm your age (21+ requirement), and detect and prevent fraudulent activity, money laundering, and other prohibited conduct. Where fraud or illegal activity is detected or reasonably suspected, 333vet may share relevant data with payment processors, financial institutions, or law enforcement agencies as required by applicable law.

2.3 Responsible Gaming

333vet uses your gameplay and account activity data to support responsible gaming. This includes monitoring for patterns that may indicate problem gambling, enforcing self-exclusion and deposit limit settings you have activated, and contacting you if our systems detect behaviour that warrants a welfare check. This processing is conducted in your interest and is a core part of our commitment to player protection.

2.4 Service Communications

333vet will send you transactional communications related to your account, including deposit confirmations, withdrawal updates, bonus credit notifications, and account security alerts. These communications are essential to the service and cannot be opted out of while your account remains active. Where you have separately consented to receive promotional communications, we may also send you information about new games, seasonal offers, and 333vet promotions. You may withdraw this consent at any time by contacting support.

2.5 Platform Improvement

Aggregated and anonymised data about how players use 333vet — which games are most popular, where players encounter navigation difficulties, how pages load across different devices — is used internally to improve the platform. This analysis does not identify individual players and is not shared with third parties.

4.1 Service Providers

333vet works with a limited number of trusted third-party service providers to operate the platform. These include game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment processing partners (including the operators of bKash, Nagad, Rocket, and Upay integrations), and cloud infrastructure providers. Each service provider is bound by a data processing agreement and is only permitted to process your data to the extent necessary to deliver their contracted service to 333vet. They are not permitted to use your data for their own independent purposes.

4.2 Legal Disclosure

333vet may disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or in response to a legitimate legal process. 333vet will, where permitted by law, notify you of such a disclosure request before complying.

4.3 No Sale of Personal Data

333vet does not sell, rent, lease, or otherwise transfer your personal data to any third party for marketing or commercial purposes. Your contact information, gameplay history, and financial data are used exclusively to operate, improve, and secure the 333vet platform.

5.1 Active Accounts

While your 333vet account is active, we retain all personal data associated with your account as described in this Privacy Policy. This is necessary to provide continuous access to the platform and to maintain an accurate record of your transaction history, bonus eligibility, and responsible gaming preferences.

5.2 Closed and Inactive Accounts

Following the closure of your account — whether at your request, due to inactivity, or as a result of a policy violation — 333vet will retain your personal data for a minimum period of five years. This retention period is necessary to comply with anti-money laundering record-keeping obligations, to resolve any outstanding disputes, and to honour responsible gaming self-exclusion commitments. After this period, your data will be securely deleted or anonymised.

5.3 Transaction Records

All financial transaction records, including deposit and withdrawal histories, are retained for a minimum of seven years from the date of the transaction, in accordance with standard financial record-keeping requirements. These records may be retained in anonymised form for longer periods for internal statistical and audit purposes.

6.1 Access and Portability

You have the right to request a copy of the personal data that 333vet holds about you. Requests will be processed within a reasonable timeframe and at no charge for the first request in any twelve-month period. Data will be provided in a structured, commonly used format.

6.2 Correction

If any personal data 333vet holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as a misspelled city name) can often be made directly within your account settings. Corrections to identity-verified fields (such as your legal name or date of birth) require submission of supporting documentation.

6.3 Deletion

You may request the deletion of your personal data. 333vet will action deletion requests where there is no overriding legal obligation to retain the data. Where a retention obligation applies (for example, AML record-keeping requirements described in Section 5), 333vet will inform you of the earliest date at which deletion can occur and will delete or anonymise the data at that time.

6.4 Objection and Restriction

You have the right to object to specific types of processing of your personal data, and to request that processing be restricted while an objection is considered. To exercise any of these rights, please contact the 333vet support team at [email protected]. All privacy rights requests will be acknowledged within 5 Bangladesh Standard Time (BST) business days.

7.1 Technical Safeguards

333vet implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting internal data access to authorised personnel only, regular security audits and vulnerability assessments, and automated monitoring for suspicious login activity and account access patterns.

7.2 Your Responsibility

While 333vet takes robust steps to protect your data, the security of your account also depends on you. You are responsible for keeping your username and password confidential and for logging out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, please contact support immediately at [email protected] so that we can take prompt protective action.

8.1 Right to Update

333vet reserves the right to update this Privacy Policy at any time. When a material change is made, we will notify registered players via the platform or by email to the address associated with your account. The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of 333vet following the publication of an updated Privacy Policy constitutes your acceptance of the changes.

We encourage you to review this page periodically to stay informed about how 333vet protects your personal data. If you have questions about any change, please contact us before continuing to use the platform.

8.2 Contact for Privacy Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 333vet support team. All privacy-related enquiries are handled by our dedicated compliance team.

Email: [email protected]

Response time: within 5 BST business days for privacy rights requests.